We accept returns only for defective or damaged products. We do not accept returns for any other reason, and we do not offer exchanges.
Because our products are Ayurvedic and personal-care consumables, they cannot be returned once opened.
1. Eligible Returns
We accept returns only if the product received is:
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Damaged during delivery
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Defective
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Leaked, broken, or tampered
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Incorrect item delivered
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Expired item delivered
Customers must inform us within 48 hours of delivery with photo/video proof.
2. Not Eligible for Returns
We do not accept returns for:
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Opened or used products
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Products purchased by mistake
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Change of mind
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Damage caused by the customer
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Non-defective products
3. Refund Policy
If a replacement cannot be provided, a refund will be issued within 5–7 business days after verification.
4. No Exchanges
We do not offer product exchanges under any circumstances.
5. Contact Information
For return-related issues:
Email: spybiotecherbs@gmail.com
Phone: +91- 8968772397
Website: www.spybiotecherbs.com
